We respect your privacy. We are committed to safeguarding the privacy of our website visitors and our customers.
Please read this Privacy Policy carefully as it informs you of our privacy practices, including how your information is collected, how that information is used, and how we share, store and protect it. By accessing our website or agreeing to this Privacy Policy when you use other services (such as our customer response center), you agree to collect, use, and disclose your personal information following this Privacy Policy.
This Privacy Policy applies in addition to and does not restrict, our rights and obligations under applicable laws, including the Privacy Act 1993 (as amended or replaced from time to time).
a) Information we collect about you and our use of your information
When you visit our website or contact us by any means (including by calling our customer response center), we may ask you to provide, or authorize us to collect, information about yourself, including your name, date of birth, and contact details (including home address, phone number, and email address) and other information. We use this information to provide you with the information you request, to respond to your queries (including, if required, to verify your age and identity), and for any other purpose authorized by you. We may retain and store any personal information that you provide to us by our record-keeping policies, including to assist with future inquiries that you may have.
We will usually collect your personal information directly from you unless it is not reasonable or practical to do so. We may collect information about you from another person if you consent.
If you provide us with your email or other electronic address, you consent to us contacting you by electronic messages.
In addition to the information you provide, when you use our website, we may also collect information about you and your use of our website through the use of automatic data collection tools. These tools collect certain standard information about your access and computer, such as your browser type, operating system and language, access times, and your Internet Protocol (IP) address. We use the information for statistical reporting and do not link it to any named individuals. We may also use cookies and web beacons, as described in the Cookie Policy in our website conditions of use.
We will not intentionally collect any information about anyone who is under eighteen years of age. If we become aware that a child has provided any information, this will immediately be deleted from our records.
You do not have to provide us with any personal information that we request. However, if you do not do so, it may affect our ability to provide you with the products or services or further information you have requested.
We may use and disclose your personal information in some ways for a variety of reasons. We may use your personal information to administer and manage the supply of our products and services, to respond to any inquiries or complaints, to verify your identity and age (where appropriate), to facilitate our internal business operations, including for training and for developing, maintaining and testing our IT systems and infrastructure or for any other purpose authorized by you.
b) Who do we share your information with?
We may share your personal information in the following ways:
From time to time, your personal information may be transferred to other IGET Wholesale entities worldwide or third-party agents, representatives, or suppliers of IGET Wholesale to provide us with business support services, such as system maintenance and support, customer response center services and services and to assist us to respond to your requests (including, if required, to verify your age and identity.
We may also be required to disclose your personal information to (i) respond to duly authorized information requests from the police and governmental authorities; (ii) comply with any law, regulation, subpoena, or court order; (iii) help prevent fraud or to enforce or protect the rights and properties of us or its subsidiaries; or (iv) protect the personal safety of our employees, third party agents or members of the public.
Circumstances may arise where, whether for strategic or other business reasons, we decide to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve disclosing your personal information to prospective or actual purchasers or receiving it from sellers. It is to seek appropriate protection for personal information in these types of transactions.
We do not share, rent or trade your information with third parties for marketing or promotional purposes.
c) Accuracy of your information and your rights
We strive to keep your personal information accurately recorded. Please contact us if you would like copies of your information or to request correction of any factual inaccuracies in that information.
If you have a complaint about how we have used your information, you have the right to complain to the Privacy Commissioner.
d) How do we keep your personal information secure?
We take reasonable technical and organizational security measures to prevent the loss, misuse, alteration, or unlawful disclosure of the information you provide or authorize us to collect. Any third party, agent, or representative of us who requires access to your information must implement reasonable technical and organizational security measures to protect your information.
e) Where do we transfer your information to?
This Privacy Policy may transfer information that we collect about you across international borders (including outside New Zealand) for further processing, storage, or use. Transfers may occur between members of our company, including their affiliates, customers, and suppliers. Please do not send us your information if you do not want it to be transferred or stored in this way.
Disclosure may occur in countries where we have business operations, including those listed on our global website. From time to time, we may need to disclose your personal information to parties in countries other than these. This will be on an ad hoc or case-by-case basis and for the purposes for which we collected your personal information.
Any third party, agent, or representative of us who imports personal information in the course of providing services to us is required to keep that information confidential and comply with national data protection laws or, where applicable, to be bound by appropriate contractual obligations that protect your personal information.
f) Changes to this Privacy Policy
We reserve the right to change this privacy policy at any time by notifying users directly and/or publishing an amended privacy policy on this website. You agree to be bound by the updated privacy policy by continuing to access this website.
g) Contact us
If you have any questions about this privacy policy, you can contact us at [email protected]
